Terms of Service

These Terms of Service ("Terms") govern your use of getsven.com (the "Service"), operated by Enframed ("we", "us", "Enframed"), located at Ahtri tn 12, Tallinn, Harju maakond 10151, Estonia. By using the Service, you agree to these Terms.

1. Who Can Use the Service

You must be at least 18 years old. If you are under 18, you may only use the Service with prior consent of a parent or legal guardian.

2. Subscriptions & Billing

Getsven operates on a flat monthly subscription model. Buyers subscribe to a maker at one of three price tiers: $1,995, $4,995, or $7,995 per month. Applicable sales tax or VAT is added at checkout. Payments are processed securely by our payment processor; we don't store your credit card or bank details.

Cancel. You may cancel at any time. Cancellation takes effect at the end of your current billing cycle — you keep access and receive every deliverable through it, and no further charges accrue after that. No long-term contract, no minimum.

Refunds. You may request a 70% refund within the first 7 days after your subscription starts (the "first week"). The 7-day window runs from the moment your payment goes through. After day 7, no refunds are issued on completed work. Payment processing fees are non-refundable. See our Refund Policy for details.

Chargebacks. If you dispute a charge with your card issuer instead of requesting a refund through getsven, we treat the dispute as a refund event for the purposes of §3 (ownership reversion) and §4 (maker obligations). We may contest chargebacks we believe are improper or filed in breach of these Terms. Excessive or abusive chargebacks may result in account suspension.

3. Ownership of Work

All deliverables shipped to a buyer's board — all work product — belong to the buyer from day one. Getsven retains no ownership.

The maker's grant of these rights is set out in our Maker Agreement, including the "subject to full payment" condition and refund-reversal clause below.

Refund reverses ownership. If a refund is granted (including a chargeback resolved in your favour), all rights to work produced during the refunded period immediately revert to the maker. The buyer must cease using, distributing, or deploying such materials unless otherwise agreed in writing with the maker.

4. What your maker has agreed to

When you subscribe to a maker, that maker has agreed in our Maker Agreement to the following obligations that run directly between the maker and you:

• Assign all IP to you. All work product is a work made for hire owned by you from delivery, conditional on your payment. Where work-for-hire does not apply, the maker irrevocably assigns all rights, title, and interest to you, and waives moral rights (so you may modify, relicense, distribute, or do anything else with the work without further consent).
• Warranty of original work. The maker warrants that all deliverables are original, properly license any third-party code, and do not infringe any third party's IP rights.
• Confidentiality. The maker must keep your non-public information confidential and delete or return it when the engagement ends.
• Responsiveness. If the maker's status is "active" on getsven, the maker commits to responding to a new subscription within 2 business days. If they don't, you may be eligible for a full goodwill refund — see our Refund Policy.
• No malicious code. The maker will not submit backdoors, exfiltration code, or undisclosed remote access.

Getsven is not a party to your engagement with the maker and is not liable for the maker's work. If a maker breaches these obligations, your recourse is against the maker directly. You may also request that getsven suspend the maker pending review.

5. Maker's liability to you

Each maker's aggregate liability to you for work delivered under an engagement is limited to the greater of $5,000 USD or the total fees you paid that maker via getsven in the 12 months preceding the event giving rise to the claim.

This cap does not apply to:

• IP-infringement indemnification claims (where the maker delivered work that infringes a third party);
• breaches of confidentiality;
• fraud or willful misconduct by the maker.

By subscribing to a maker, you agree to this cap on the maker's liability to you.

6. Engagement contract & Standard Engagement Agreement

The substantive contract for the work is directly between you and the maker. Getsven is a venue, not a party. To make the relationship enforceable without forcing you to negotiate paperwork, getsven publishes an optional Standard Engagement Agreement ("SEA") that you and the maker may click-accept.

Default terms if you do not sign anything. If you and the maker do not click-accept the SEA or sign your own written engagement agreement, then these Terms and the Maker Agreement apply as the default contract between you and the maker by reference — including the IP assignment, warranty of originality, confidentiality, and liability-cap provisions described in §3, §4, and §5. You are free to replace any of these default terms with your own signed agreement; getsven is not a party to any such replacement.

We recommend the SEA for buyers who want an explicit indemnification clause from the maker (the default terms rely on implied warranty and getsven-facilitated dispute handling). The SEA also clarifies governing law and survival of obligations after the engagement ends.

7. Showcasing Work

Getsven and its makers reserve the right to showcase shipped work publicly — on maker profiles, social media, and marketing materials — unless the buyer requests otherwise. A buyer may request an NDA, which voids this right for that specific project.

8. Buyer Responsibility

Buyers warrant that any ideas, requirements, or materials provided to makers do not infringe on third-party intellectual property rights. Buyers are responsible for ensuring their project requirements are legal and properly licensed.

9. Maker Terms

Makers agree to our Maker Agreement when they apply. Makers are independent contractors, not employees of getsven or the buyer. Getsven is a venue connecting buyers and makers — not a party to the engagement contract.

10. The Service

Getsven provides software building services on subscription. The Service includes a project board and payment processing. The Service covers software only.

11. No warranty of outcome or satisfaction

Getsven is a venue connecting buyers and makers. To the maximum extent permitted by law:

• We make no promise that any work product delivered by a maker will meet your expectations, achieve any specific business outcome, generate revenue, or be suitable for any particular purpose that you did not explicitly agree with the maker in writing.
• All work product is delivered "as is". Getsven disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement of third-party rights.
• Your sole remedy for dissatisfaction with work delivered in the first 7 days is the refund described in our Refund Policy. After day 7, your recourse is against the maker directly under §5 or the Standard Engagement Agreement (§6) if you click-accepted it.

This section does not disclaim the maker's warranty of original work (§4) or the IP-infringement indemnity (§16 of the Maker Agreement). Those survive.

12. Acceptable Use

You agree not to:

• Use the Service in any way that violates applicable law or regulation.
• Exploit, harm, or attempt to exploit or harm minors.
• Defame, disparage, or harass others.
• Infringe on intellectual property rights.
• Reverse-engineer, scrape, or overload the Service.
• Abuse the refund system (excessive refund requests, chargeback threats).

Getsven reserves the right to suspend or terminate accounts and refuse refunds in cases of abuse.

13. Third-Party Payment Services

Buyer payments and maker payouts are processed by third-party payment processors. We don't store credit card numbers or bank account details — these are handled entirely by our processors. Each processor has its own terms and privacy policy, which we encourage you to review.

14. Intellectual Property

The getsven.com website, brand, design, and code are the property of Enframed. The getsven.com platform is operated by Enframed. Maker profile content is owned by the maker, licensed to getsven for display on the platform.

15. DMCA & IP claims

If you believe your copyrighted work has been infringed by material hosted on getsven, send a notice to legal@mimecam.com with: (a) a description of the copyrighted work, (b) the URL or location on getsven of the infringing material, (c) your contact information, (d) a statement that you have a good-faith belief that the use is unauthorized, and (e) a statement under penalty of perjury that the information is accurate and you are the copyright owner or authorized to act on their behalf. We process valid notices expeditiously in accordance with applicable law.

Note: this process only covers material hosted on getsven itself. If work that a maker delivered to you is later found to infringe a third party after you have deployed or distributed it, your recourse is against the maker directly under §4 and §5, or under the Standard Engagement Agreement if you click-accepted it.

16. Limitation of Liability

To the maximum extent permitted by law, Enframed will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. In no event will our aggregate liability to you exceed the greater of $100 USD or the amount you paid us in the preceding 3 months.

This cap applies to getsven (Enframed) — it does not modify the maker's liability to you under §5.

17. Termination

We may suspend or terminate your account at any time for violation of these Terms. You may cancel your subscription at any time from your billing portal.

18. Governing Law

These Terms are governed by the laws of the Republic of Estonia. Any disputes shall be resolved in the courts of Tallinn, Estonia.

19. Electronic Communications

We communicate with you electronically. Email and notifications through the Service are legally binding.

20. Changes to These Terms

We may update these Terms from time to time. We'll revise the date at the top. Continued use after changes constitutes acceptance.

21. Support & Maintenance

During an active subscription, the maker provides software development services as directed by you — including new features, improvements, and fixes to prior deliverables. These services are covered by your monthly subscription fee.

After cancellation, no support or maintenance is owed by the maker or getsven. All work product is delivered to you as-is. You own the code and may hire anyone to work on it, including resubscribing to the same maker.

If you discover a genuine defect — a programming error present at delivery — and no other developer has modified the delivered work since, contact the maker directly. While they are not obligated to fix it after cancellation, many will as a matter of professional practice. If another developer has since worked on the code, contact that developer instead — the original maker cannot determine whether a defect was theirs or introduced later.

22. Contact

Email: legal@mimecam.com
Enframed — Ahtri tn 12, Tallinn, Harju maakond 10151, Estonia.